Rules and Restrictions:
• Any increase in airfare or taxes or hotel fares, until the payment is completed in full, will be intimated and charged to you.
• Until the payment is completed in full,the booking is subject to cancellation by the service provider or Flytern without prior notice.
• If the payment is not approved on given credit card number(s), you will be notified as soon as possible.You may either contact your credit card company, or provide alternate credit card number, or change mode of payment as applicable.
• Payment by wallet is an advantage provided by Flytern. Referwallet’s Terms & Conditions for details.
• Any error on the booking/ ticket should be reported within 24 hours of getting booking confirmation email.
• Cancellation (this will apply to all passengers in the ticket) can be done only for refundable tickets from Manage Booking of our website. Cancellation charges may vary depending on the airlines you have chosen to fly with. For every Cancellation, a Flytern cancellation charge of KWD # is applicable.
• Flytern is not responsible for any loss/ damage of shipment.
• Flytern is not responsible for any schedule change by the airline after issuance of the ticket, but will inform you of the same as an SMS/email alert if informed by the airlines.
• Flytern does not hold responsibility of flight cancellation or delay or any losses due to this. Flytern will not arrange for accommodation or alternate mode of transport in either cases.
• All tickets are subject to cancellation penalties. Please note that partially or half-utilized tickets are non-refundable.
• The modification and cancellation penalties of the ticket may vary depending on the airlines.
• If passengers do not board i.e., NO SHOWS, customers shall contact their respective airline for refunds. They may or may not be depending on the airline policy.
• In the case of fares which are discounted,depending on certain rules and regulations, airlines may restrict upgrade of ticket from one cabin class to any higher class. For any clarifications, please contact the respective airlines.
• All discounted tickets have a ticket validity within which the travel has to be finished, and date change on the ticket can be done only as per the validity of ticket. Should you require further details on this, kindly contact your respective airline or our customer care for further guidance.
• Infant is defined as a traveler whose age must be under 24 months throughout the entire journey.If the infant is 24 months or above on the return journey then the infant fare would not be applicable and you will need to buy the ticket under applicable child fare.
• We allow only a maximum of one infant to travel with an adult.
• We do not allow children to travel alone (Unaccompanied Minors). They must be accompanied by an adult (above 12 years of age).
• All bookings booked on Flytern.net are subject to cancellation penalty levied by the airlines.
• All refunds will be processed to your card/wallet, as the case may be, used while booking within 6-7 business days.
• Before the commencement of your air travel, please check that you possess all the valid documents required for travel: passport, air tickets, valid VISA, health certificates, travel insurance, etc. Contact consulate/ airline for further details.Flytern will not be responsible for any non-travel due to non-possession of required documents.
• Travellers must carry their E-ticket for Flights check in to get your boarding pass.
• You are requested to consult embassy/consulate/airlines to check the visa requirement for your travel. Flytern will not be responsible for any visa related information.
• Passengers are requested to review travel prohibitions, warnings and announcements of the respective destinations while travelling to international destinations. Flytern will hold no responsibility of any consequences that might come due to insufficient knowledge of the above.